Your privacy is not merely a legal obligation to RK88 – it is our moral responsibility to every member. This document clearly explains the types of data we collect, how it is used, how it is stored, and your rights as a data owner under the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This is our commitment to every member on how we manage and protect your personal data
RK88 operates in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia – the primary legislation governing the processing of personal data in this country. Every stage of data collection, storage, and use is carried out in accordance with the principles set out in the PDPA, including the principles of notice, purpose limitation, consent, and access.
RK88 has never sold, rented, or traded members' personal data to any third party for marketing purposes, and never will. Your information belongs to you. We only share data in very limited, specific circumstances — when required by law, to process your payments, or to verify your identity for security purposes.
All data transmitted between your device and RK88's servers is protected with 256-bit SSL encryption – the same level of protection used by Maybank, CIMB, and other major Malaysian financial institutions. This means that even if someone attempts to intercept your network traffic, your personal and financial information remains unreadable to them.
Under PDPA 2010, you have the right to request a copy of the personal data we hold about you at any time. You also have the right to correct any inaccurate information, request deletion of your data in certain circumstances, and object to the processing of your data for direct marketing purposes. All such requests can be submitted to the RK88 Privacy Officer via email.
RK88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Financial transaction data is kept for a minimum of 7 years in accordance with Malaysian financial regulations. Inactive account data will be deactivated and deleted in accordance with established procedures after a specified period of inactivity.
You have full control over the marketing communications you receive from RK88. Every promotional email we send includes a working unsubscribe link. You can also update your communication preferences directly in your RK88 account settings, or contact our support team to change your preferences. We do not send spam or unsolicited communications.
Updated January 2026
Register NowImportant Note: This Privacy Policy explains how RK88 Entertainment Sdn Bhd collects, uses, stores, and protects your personal data. By using the RK88 platform, you agree to the practices described in this document. Please read it carefully and contact us if you have any questions.
This Privacy Policy is issued by RK88 Entertainment Sdn Bhd ("RK88", "we", "us") and applies to all individuals who register, browse, or use our platform at rk88.express – including Sports Betting, online casino, the VIP Rewards Programme, and all related support services.
RK88 takes data privacy seriously. We understand that you entrust us with your personal information when you register and use our platform, and we do not take that trust lightly. This policy is designed to ensure you have a full understanding of your rights and how we manage your data in a responsible, transparent, and legally compliant manner.
This document has been prepared in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and applicable international data protection standards. Any processing of personal data by RK88 is carried out on the basis of contractual necessity (to provide the services you have requested), legal obligation, our legitimate interests, or your consent.
This Privacy Policy applies only to data we collect directly through the RK88 platform. It does not cover the privacy practices of third-party websites or services that you may access via links on our platform.
RK88 collects your personal data through several means: directly when you register or interact with the platform, automatically through your use of the platform, and from legitimate third parties such as payment processors.
The categories of data we collect include:
RK88 does not store your full credit or debit card details, e-wallet PINs, or online banking passwords. All financial transactions are processed directly through secure, recognised payment gateways.
All data we collect is directly relevant to the provision of RK88's services and adheres to the principle of data minimisation – we only collect what is strictly necessary.
RK88 uses the personal data we collect solely for legitimate purposes directly related to delivering our platform services to you. We do not use your data for any purpose not stated in this policy without first obtaining your consent.
Primary purposes for which your data is used:
For each of the purposes above, RK88 only uses the minimum data required. We do not make automated decisions that have a serious impact on you based solely on data profiling without human review.
RK88 respects your privacy and does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. That said, in certain limited circumstances, we may need to share data with other parties. All such sharing is carried out with appropriate safeguards in place.
Parties that may receive your data and the purposes for doing so:
All third parties who receive your data are bound by data processing agreements that require them to protect your information and use it solely for the purposes we specify. They are prohibited from using your data for their own purposes.
In the event that RK88 is involved in a merger, acquisition, or sale of company assets, user data may be transferred to the new entity – however, we will notify you in advance and ensure that equivalent protections remain in place.
RK88 implements a range of robust technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Security measures we have in place:
Your personal data is stored on servers located in secure data centres with strict physical access controls. All RK88 staff with access to member personal data are required to sign confidentiality agreements and undergo regular data protection training.
Data Retention Period:
While we take all reasonable steps to protect your data, no digital security system can be guaranteed to be 100% free from threats. In the event of a data security incident affecting your information, RK88 will notify you within the timeframe required by applicable law.
RK88 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure proper functionality, and better understand how the platform is used.
Types of cookies we use:
You can manage cookies through your web browser settings. Most browsers let you view, delete, and block cookies. Keep in mind that disabling essential cookies may affect the functionality of the RK88 platform and your overall gaming experience.
RK88 does not use third-party cookies for targeted advertising or to track you across other websites. Our cookies are used solely for platform operational purposes.
In addition to cookies, we may use local storage and session storage technologies in your web browser for purposes similar to session and functional cookies.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have several important rights regarding the personal data RK88 holds about you. We are committed to respecting and facilitating the exercise of these rights.
Your rights under PDPA 2010:
To exercise any of the rights above, please contact the RK88 Privacy Officer by email at support@rk88.express stating your request type clearly. We may need to verify your identity before processing the request to ensure your data is not disclosed to unauthorised parties.
Note: There are circumstances where RK88 may be unable to fulfil a data deletion request – for example, where the data is required to comply with legal obligations, resolve disputes, or enforce agreements. We will inform you clearly if this is the case and explain the reasons why.
RK88 may send you marketing communications about new promotions, bonuses, exciting sports betting events, the latest casino games, or platform updates — but only if you have given your consent to receive such communications during registration or through your account settings.
Types of marketing communications we send:
You may stop receiving marketing communications at any time through the following methods:
Once you unsubscribe, we will honour your preference within 5 business days. Please note that opting out of marketing communications does not mean you will stop receiving important account-related communications — such as security notices, transaction confirmations, or critical platform updates directly relevant to your account.
RK88 reserves the right to amend, update, or revise this Privacy Policy from time to time to reflect changes in our privacy practices, evolving legal requirements, or new technological developments.
When we make material changes to this Privacy Policy, we will:
Your continued use of the RK88 platform after an updated Privacy Policy is published will be considered your acceptance of the revised policy. If you do not agree with the changes, you have the right to close your account and discontinue use of the platform.
We encourage you to review this page periodically to stay informed about how we protect your information. Previous versions of the Privacy Policy are available upon request from our team for your reference.
If you have any questions, concerns, or requests regarding this Privacy Policy or how RK88 handles your personal data, please contact our Privacy Officer. We take every privacy-related enquiry seriously and are committed to providing a thorough and helpful response.
How to contact the RK88 Privacy Officer:
For more complex inquiries or formal PDPA data rights requests, processing may take up to 21 business days. We will notify you within 3 business days on the status of your request.
Effective date of this Privacy Policy: 1 January 2026. Previous versions are no longer applicable.
A clear, concise overview of RK88 members' personal data and how it is used
Five key rights you hold under PDPA 2010 regarding your personal data at RK88
Request a copy of all personal data RK88 holds about you. We will process it within 21 business days of receiving your request and verifying your identity.
If any of your information is inaccurate or out of date, you may request a correction. Many details can be updated directly in your RK88 account settings.
For consent-based processing such as marketing emails, you may withdraw your consent at any time through your account settings or by contacting us.
You may object to the use of your data for direct marketing purposes at any time without providing any reason. Requests will be processed within 5 business days.
If you are dissatisfied with how RK88 handles your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or to contact our Privacy Officer.
You have the right to assurance that your data is protected with appropriate security measures. RK88 is committed to notifying you should any security incident occur that affects your data.
Answers to the most frequently asked questions about privacy and data protection at RK88
Read other important documents that complement the Privacy Policy for a comprehensive understanding of the RK88 platform
Terms governing the use of the RK88 platform, including rules on deposits, withdrawals, bonuses, and betting.
Read TermsTools and guidance for responsible play, including deposit limits and self-exclusion options.
Read the GuideThe history, mission, core values, and team behind Malaysia's proudest betting platform.
About RK88Complete answers to frequently asked questions about RK88 accounts, payments, games, and privacy.
View FAQYou now have a clear picture of how RK88 handles your personal data. We operate with full transparency, comply with Malaysia's data protection laws, and never sell your information. Register for a free RK88 account today, deposit from as little as RM10 via Touch 'n Go or DuitNow, and enjoy a safe and exciting online sports betting and casino experience alongside more than 850,000 Malaysian members.